An implementation partner can offer a number of advantages to an ERP implementation project, such as access to vendor contacts, knowledge of the problems and limitations of the ERP system, and expertise in maintaining the project’s budget and schedule. However, a project team should be aware of specific warning signs that point to an unsuitable implementation partner.
Implementation partner misses deadlines Implementation partner experiences a high employee churn rate Implementation partner offers very little to no training Implementation partner fosters an environment of dependence on them Implementation partner doesn’t understand business needs Implementation partner assigns too many junior-level employees Implementation consultants are overworked The workload of implementation consultants is unevenly distributed Implementation partner submits costly change requests Implementation partner’s documentation is Inadequate